Frequently Asked Questions
Everything you need to know about our lab-grown diamonds and luxury jewelry.
What are lab-grown diamonds and are they real?
Yes, lab-grown diamonds are real diamonds. They possess the exact same chemical, physical, and optical properties as mined diamonds, but are created in a controlled laboratory environment rather than being extracted from the earth.
How long does shipping take for my jewelry order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout. All shipments are fully insured for your peace of mind.
What is your return and exchange policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original, unworn condition with the security tag intact for a full refund or exchange.
Do your diamonds come with certification?
Yes, all our center stone diamonds are certified by leading independent gemological laboratories such as IGI or GIA, ensuring the quality and authenticity of your purchase.
Do you offer a warranty on your jewelry?
We provide a lifetime manufacturing warranty against defects in materials and workmanship. This does not cover normal wear and tear or damage caused by trauma or lack of maintenance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and offer flexible financing options through partners like Affirm to make your purchase more accessible.